Our Commitment to Responsible Gaming
At 3prize, we believe that online betting should be an entertaining and enjoyable activity, not a source of financial stress or personal harm. Responsible gaming means maintaining control over your betting behavior, understanding the risks involved, and recognizing when gambling stops being fun. We are committed to providing a safe environment where Indonesian players can enjoy sports betting, casino games, slots, and togel responsibly.
This page outlines the tools, resources, and support services available to help you gamble responsibly. Whether you are setting your first deposit limit or seeking help for a gambling problem, 3prize is here to support you every step of the way. Our Indonesian-speaking support team is available 24/7 to assist with responsible gaming concerns and account restrictions.
Gambling should never interfere with your relationships, work, health, or financial stability. If you feel that betting is becoming a problem, please use the tools described below or contact our support team immediately. Early intervention makes a significant difference, and seeking help is a sign of strength, not weakness.
Age Restriction: 21+ Only
3prize is strictly for adults aged 21 years or older. By registering an account, you confirm that you meet this age requirement. We conduct identity verification checks to prevent underage gambling. If you are under 21, you are not permitted to use this platform. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling sites.
Self-Assessment: Is Your Gambling Under Control?
Honest self-reflection is the first step toward responsible gambling. Consider the following questions carefully. If you answer "yes" to several of these, it may be time to seek help or implement stricter account controls:
- Do you spend more time or money on betting than you originally intended?
- Have you borrowed money, sold possessions, or used funds meant for bills to gamble?
- Do you feel restless, irritable, or anxious when trying to cut down on gambling?
- Have you lied to family, friends, or colleagues about the extent of your betting activity?
- Do you gamble to escape problems, relieve stress, or cope with negative emotions?
- After losing money, do you feel compelled to return and try to win it back immediately?
- Has your gambling caused problems in your relationships, work, or education?
- Do you feel guilty, ashamed, or depressed after gambling?
- Have you neglected important responsibilities or personal care because of gambling?
- Do you find yourself thinking about gambling constantly, even when not betting?
If these questions resonate with you, please reach out to our support team or use the self-exclusion and limit-setting tools described below. Professional help is also available through the resources listed at the bottom of this page.
Responsible Gaming Tools
3prize provides a comprehensive suite of account management tools to help you stay in control of your betting activity. All tools are free and accessible through your account settings.
Deposit Limits
Set daily, weekly, or monthly deposit limits to control how much money you can add to your 3prize account. Once a limit is reached, you cannot deposit additional funds until the time period resets.
- Limits take effect immediately
- Increases require a 24-hour cooling-off period
- Decreases take effect instantly
- Cannot be removed, only adjusted
Loss Limits
Define the maximum amount you are willing to lose within a day, week, or month. When your net losses reach this threshold, you will be unable to place further bets until the period resets.
- Calculated as deposits minus withdrawals
- Applies across all games (sports, casino, slots, togel)
- Resets automatically at the end of each period
- Helps prevent chasing losses
Wager Limits
Control your total betting turnover by setting daily, weekly, or monthly wager limits. This tool tracks the total amount staked across all bets, regardless of outcome.
- Tracks total stakes, not wins or losses
- Useful for managing bet frequency
- Cannot be exceeded until reset
- Adjustable with cooling-off periods
Session Time Limits
Set a maximum duration for each betting session. When your session time expires, you will be logged out automatically and prompted to take a break before logging back in.
- Prevents extended unbroken sessions
- Customizable from 30 minutes to 6 hours
- Resets after each logout
- Encourages healthy gambling habits
Take a Break (Time-Out)
Temporarily suspend your account for a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you cannot log in, deposit, or place bets. Your account will automatically reactivate when the period ends.
- Effective immediately upon request
- Cannot be reversed once activated
- Useful during stressful periods
- No impact on existing balances
Self-Exclusion
Permanently or temporarily close your account for a minimum period of 6 months, 1 year, or indefinitely. Self-exclusion is the strongest restriction and is suitable for users who recognize they have a gambling problem.
- Minimum 6-month exclusion period
- Cannot be reversed during exclusion
- All pending withdrawals are processed
- Reactivation requires manual review
Reality Check
Receive periodic on-screen reminders showing how long you have been logged in and how much you have wagered during your current session. These reminders help you maintain awareness of your betting activity.
- Customizable reminder frequency
- Displays session duration and total stakes
- Option to continue or log out
- Non-intrusive notification design
Communication Preferences
Opt out of promotional emails, SMS messages, and bonus offers if you find marketing communications triggering. You will still receive important account notifications and security alerts.
- Manage email subscriptions
- Block promotional SMS messages
- Disable bonus notifications
- Essential alerts always delivered
How to Access Responsible Gaming Tools
All responsible gaming tools are available through your 3prize account settings. To access them:
- Log in to your 3prize account
- Navigate to Account Settings in the top-right menu
- Select Responsible Gaming from the sidebar menu
- Choose the tool you wish to activate or modify
- Follow the on-screen instructions to confirm your settings
If you are unable to access these tools or need assistance configuring them, contact our 24/7 Indonesian-speaking support team via live chat, email at [email protected], or WhatsApp at +62 812 3456 7890. Our team is trained to handle responsible gaming requests sensitively and confidentially.
Warning Signs of Problem Gambling
Recognizing the early signs of problem gambling can help you take action before the situation worsens. Common warning signs include:
- Gambling with money needed for rent, bills, food, or other essentials
- Borrowing money from friends, family, or financial institutions to gamble
- Lying about the amount of time or money spent on gambling
- Neglecting work, studies, or family responsibilities due to gambling
- Experiencing mood swings, anxiety, depression, or irritability related to gambling
- Chasing losses by betting more after losing, trying to "break even"
- Feeling unable to stop or reduce gambling despite wanting to
- Gambling in secret or hiding betting activity from loved ones
If you or someone you know exhibits these signs, please seek help immediately. Problem gambling is treatable, and support is available.
External Support Resources
If you need professional help beyond the tools provided by 3prize, the following Indonesian and international organizations offer confidential support, counseling, and treatment for problem gambling.
GamCare (International)
Provides free information, advice, and support for anyone affected by problem gambling. Offers live chat, email, and phone support in multiple languages.
Gamblers Anonymous
A fellowship of individuals who share their experiences, strength, and hope to help each other recover from gambling addiction. Meetings available online and in-person.
National Council on Problem Gambling
Offers 24/7 confidential helpline, online chat, and text support. Provides referrals to local treatment centers and counseling services.
BeGambleAware
UK-based charity providing support, information, and treatment services for problem gamblers. Extensive online resources and self-help tools available.
Indonesian Mental Health Hotline
National crisis hotline offering confidential mental health support, including assistance for gambling-related issues. Available in Bahasa Indonesia.
Local Community Counseling
Many Indonesian cities (Jakarta, Surabaya, Bandung, Medan) offer community mental health centers that provide free or low-cost counseling services.
Need Help? We're Here for You
If you are struggling with gambling addiction or need someone to talk to, our support team is available 24/7. We treat all responsible gaming inquiries with the utmost confidentiality and respect. Your wellbeing is our priority.
Live Chat
Instant support available 24/7 through the in-app chat button
Email Support
+62 812 3456 7890
Tips for Safer Gambling
Beyond using responsible gaming tools, the following strategies can help you maintain a healthy relationship with gambling:
Set a Budget and Stick to It
Decide how much money you can afford to lose before you start gambling, and never exceed that amount. Treat gambling as entertainment, not a way to make money. Only gamble with disposable income, never with money needed for living expenses.
Set Time Limits
Decide in advance how long you will gamble, and set an alarm to remind yourself when time is up. Take regular breaks to clear your mind and maintain perspective. Avoid marathon betting sessions that can lead to fatigue and poor decision-making.
Never Chase Losses
Losing is a normal part of gambling. If you are on a losing streak, walk away rather than trying to win back your losses immediately. Chasing losses almost always leads to larger losses and increased stress.
Do Not Gamble When Emotional
Avoid gambling when you are upset, stressed, depressed, or under the influence of alcohol or drugs. Emotional betting impairs judgment and increases the risk of reckless decisions.
Balance Gambling with Other Activities
Maintain a diverse range of hobbies, social activities, and interests. Do not let gambling become your primary source of entertainment or social interaction. Spend time with family and friends who do not gamble.
Keep Track of Your Activity
Regularly review your betting history, deposits, and withdrawals through your account dashboard. Awareness of your actual spending helps prevent self-deception about gambling habits.
Understand the Odds
All casino games and sports betting markets favor the house in the long run. Understand that losses are statistically more likely than wins. Never gamble with the expectation of winning consistently.
Questions About Responsible Gaming?
Our team is here to help you understand and use these tools effectively. Do not hesitate to reach out if you need support or have concerns about your gambling behavior.